Select "answer" to reveal the instructions for your BlackBerry

IMPORTANT INFORMATION: If you have a BlackBerry that has both CDMA or HSPA and GSM technology and want to use your phone with a specific carrier, you may have to use these instructions to connect to that carrier.

OS6 or below instructions:
You must first have your phone fully unlocked.
1. In the device options, click Mobile Network or Manage Connections.
2. Perform one of the following actions:
     * To connect to CDMA networks only, set the Network Technology field to 1XEV.
     * To connect to either a GSM or CDMA network, set the Network Technology field to Global.
     * To connect to GSM networks only, set the Network Technology field to GSM/UMTS. Set the Network Mode field (it is recommended that you set the Network Mode field to 3G & 2G).
3. Press the Menu key.
4. Click Save.

OS6 or above instructions:
You must first have your phone fully unlocked.
1. Select the Network Connections bar on the homescreen (where you see the clock, date, etc).
2. Select Mobile Network Options.
3. Select the Network Selection Mode menu.
4. Select Manual (your phone will scan for available networks).
5. Select the mobile carrier you wish to use.
6. Exit the menu.

FOR CANADIAN BLACKBERRYS: If you have a Blackberry 9000, 9100, 9300, 9360, 9380, 9700, 9780, 9790, 9800, 9810, 9860, or 9900 from BELL/VIRGIN MOBILE, TELUS/KOODO, ROGERS/FIDO, MOBILICITY, VIDEOTRON, or WIND. Please click "Answer" for more informaton.

If your phone is CURRENTLY LOCKED to BELL/VIRGIN MOBILE, TELUS/KOODO, or ROGERS/FIDO, you will be able to use your phone with BELL/VIRGIN MOBILE, TELUS/KOODO, ROGERS/FIDO, or any domestic/ international GSM carrier once unlocked.

If your phone is CURRENTLY LOCKED to MOBILICITY, VIDEOTRON, or WIND, you will be able to use your phone with MOBILICITY, ROGERS/FIDO, VIDEOTRON, WIND, or any domestic/ international GSM carrier once unlocked.

Your MOBILICITY, VIDEOTRON, or WIND Blackberry WILL NOT work with BELL/VIRGIN MOBILE or TELUS/KOODO as the frequencies are different. As well, your BELL/VIRGIN MOBILE, TELUS/KOODO, or ROGERS/FIDO Blackberry WILL NOT work with MOBILICITY, VIDEOTRON, or WIND as the frequencies are different.

All other models not listed above that are unlocked will only work with GSM carriers in canada (Rogers, Fido, etc) or international GSM carriers.

Carrier Specific Instructions (Note: If your carrier/model is not listed please go to the next section):

TELUS CANADA - BlackBerry 9300 and 9700

Note: A SIM card does not need to be inserted during the unlocking process.

OS6 or below instructions:
1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

OS6 or above instructions:
Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

TELUS CANADA - BlackBerry Pearl 3G 9100

Note: Remove any SIM that is currently in the phone.

OS6 or below instructions:
1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "meppd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mepp4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

OS6 or above instructions:
Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "meppd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mepp4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

TELUS CANADA - Blackberry Bold 9780

Note: No SIM is needed to unlock the phone.

Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

TELUS CANADA - Blackberry Torch 9800

Note: No SIM is needed to unlock the phone.

Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

BELL CANADA - BlackBerry Bold 9000 or 9700

Note: You must have a SIM card in your phone to complete these steps.

OS6 or below instructions:
1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network" and "Service Provider".
6) Type: "mep2" (Hold ALT and press 2 to get the number 2)(Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the mep2 code. Enter it and then press enter (only enter the unlock code once).

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) After getting message "Code Accepted", type the following: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen).
9) It will ask you for the mep4 code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!
10) Once unlocked Turn All Connections ON.
11) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

OS6 or above instructions:
Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network" and "Service Provider".
6) Type: "mep2" (Hold ALT and press 2 to get the number 2)(Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the mep2 code. Enter the 8 or 16 digit unlock code we provided and then press enter (only enter the unlock code once).

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) After getting message "Code Accepted", type the following: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen).
9) It will ask you for the mep4 code. Enter it and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!
10) Once unlocked Turn All Connections ON.
11) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

KOODO CANADA - BlackBerry Curve 9300

Note: You must have a SIM card in your phone to complete these steps. The SIM card can be active or inactive.

OS6 or below instructions:
1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

OS6 or above instructions:
Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

VODAFONE NETHERLANDS - BlackBerry 8520

Note: You do not require a SIM to be inserted during the unlocking process.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network" and "Service Provider".
6) Type: "mep2" (Hold ALT and press 2 to get the number 2)(Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the mep2 code. Enter the 8 or 16 digit unlock code we provided and then press enter (only enter the unlock code once!!!!).

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) After getting message "Code Accepted", type the following: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen).
9) It will ask you for the mep4 code. Enter it and then press enter to confirm (only enter the unlock code once). You should get a "code accepted" message. Your phone is now unlocked!
10) Once unlocked Turn All Connections ON.
11) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their websi te to find this information.

TESCO, U.K. - Blackberry 8520

OS6 or below instructions:
1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

OS6 or above instructions:
Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Service Provider".
6) Type: "mep4" (Hold ALT and press 4 to get the number 4) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

All other Carriers/ Models:

BlackBerry 5xxx, 6xxx, 7xxx (Except for 7100)

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications).
2) Go to Options.
3) Go to SIM CARD
4) Type "mepd", or "meppd" for suretype Blackberry's (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd/meppd in capital letters (MEPD/MEPPD). A new menu should drop down. If you see "Active" or "Enabled" beside "Network", then you will have to enter your MEP2 unlock code.
5) Type: "mep2" or "mepp2" for suretype Blackberry's (Hold Alt and press 2 to get the number 2)(Please note that you will NOT see what you type on the screen)
6) It will ask you for the unlock code. Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

BlackBerry 7100/7105/7130/7130c

Note: Remove any SIM that is currently in the phone.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications).
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "meppd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type meppd in capital letters (MEPPD). A new menu should drop down. If you see "Active" or "Enabled" beside "Network", then you will have to enter your MEP2 unlock code.
7) Type: "mepp2" (Hold Alt + 2 to get the number 2)(Please note that you will NOT see what you type on the screen)
8) It will ask you for the unlock code. Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
9) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

10) Once unlocked Turn All Connections ON.
11) After the phone is unlocked, remove the battery while the phone is on, insert SIM as desired and re-insert the battery.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

BlackBerry Pearl 8100, 8110, 8120, 8220 and 3G 9100

Note: Remove any SIM that is currently in the phone.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications).
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "meppd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type meppd in capital letters (MEPPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".

Note: If nothing happens when you enter meppd, then please restart the process with a SIM card in the phone. Sometimes, certain versions require a SIM card.

7) Type "mepp2" (Hold ALT and press 2 to get the number 2) (Please note that you will NOT see what you type on the screen)
8) It will ask you for the unlock code. Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
9) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

10) Once unlocked Turn All Connections ON.
11) After the phone is unlocked, remove the battery while the phone is on, insert SIM as desired and re-insert the battery.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page (certain models only).

BlackBerry 8700/8700c/8700g

Note: A SIM card is sometimes required to unlock the phone. The SIM card can be inactive.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications).
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" or HOLD ALT and type: "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
7) Type: "mep2" or HOLD ALT and type: "mep2" (Please note that you will NOT see what you type on the screen)
8) It will ask you for the unlock code. Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
9) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

10) Once unlocked Turn All Connections ON.
11) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

BlackBerry Curve 8300, Curve 8310, Curve 8320, Curve 8520, 8800, 8820, Curve 8900

Note: No SIM is needed to unlock the phone.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
7) Type: "mep2" (Hold ALT and press 2 to get the number 2) (Please note that you will NOT see what you type on the screen)
8) It will ask you for the unlock code. Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
9) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

10) Once unlocked Turn All Connections ON.
11) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

BlackBerry 8830

Note: A SIM card is REQUIRED to unlock the phone. The SIM card can be inactive.

1) Restart your phone: Power off your phone and then power it back on
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Hold Alt and Type "MEPD" (please note that you will not see what you type on the screen). This is where you can see the locks that your phone has. If you see "Active" or "Enabled" beside "Network", then you will have to enter your MEP2 unlock code.
7) HOLD ALT and type: "MEP2" (Please note that you will NOT see what you type on the screen)
8) It will ask you for the unlock code. Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
9) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

Exception: If phone says "code error" and the attempts stay the same (you start off with 10 attempts and still says 10 attempts after you enter the code) then continue with the instructions, this is just a glitch on the phone and your phone will still be unlocked. If you get a "code error" and the number of attempts is reduced by one then please see the first question in our Questions and Answers section.

10) After your phone is unlocked please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.
11) When you chose to use a gsm carrier, please be sure to follow the instructions in the first posting on this webpage titled "Important Information".

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

Blackberry Bold 9000

Note: No SIM is needed to unlock the phone.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" OR hold CAPS + type "mepe"/ "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
7) Type: "mep2" OR hold ALT + type "mep2" (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
8) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

9) Once unlocked Turn All Connections ON.
10) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

BlackBerry Storm 9500, Storm 2 9520, Storm 9530, and Storm 2 9550

Note: A SIM card is sometimes required to unlock the phone. The SIM card can be inactive. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

1) Turn off the phone
2) Turn on the phone
3) Go to Settings, Click on Manage Connections, Select 'Turn All Connections Off'
4) Click the Back Arrow Button (Next to the Red End Call button) and select Advanced Options and then SIM Card
5) Hit the Settings Button (Button that has dots next to green call button) and select 'Show Keyboard'
6) Type in "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
7) Type in "mep2" and another screen will pop-up prompting for the MEP (MEP2) code (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.

Exception: If nothing is prompting please make sure you are selecting each button by press the screen in.

8) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

Exception: If phone says "code error" and the attempts stay the same (you start off with 10 attempts and still says 10 attempts after you enter the code) then continue with the instructions, this is just a glitch on the phone and your phone may still be unlocked. If you get a "code error" and the number of attempts is reduced by one then please see the first question in our Questions and Answers section.

9) Go to Settings, Click on Manage Connections, Select 'Turn All Connections On'
10) After the phone is unlocked, remove the battery while the phone is on, insert SIM as desired and re-insert the battery.
11) When you chose to use a gsm carrier, please be sure to follow the instructions in the first posting on this webpage titled "Important Information".

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

Issues:
1) If you have issues with the phone not recognizing the network, make sure the radio is on and make sure it is not low on power.

BlackBerry Tour 9630

Note: A SIM card is sometimes required to unlock the phone. The SIM card can be inactive.

1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
7) Type: "mep2" (Hold ALT and press 2 to get the number 2)(Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
8) Enter the 8 or 16 digit unlock code and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

9) Once unlocked Turn All Connections ON.
10) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

Issues:
1) If you have issues with the phone not recognizing the network please make sure the radio is and make sure it is not low on power.

VERIZON TOURS ONLY: Removing "Activation Required" on the screen or changing the Phone Number:
1) On the main screen of the phone, press Call (Green Button)
2) Type on the screen: ##000000
3) Press the Call Button
4) For the Mobile Directory Number, put in your phone number in there
5) After you have done that, press the Menu Button to Save the options and the phone will automatically restart
6) After restarting, it will be updated

Blackberry Curve 9300, Bold 9650, and Bold 2 9700

Note: No SIM is needed to unlock the phone.

OS6 or below instructions:
1) Turn off/Disable all connections (Bluetooth, WIFI and Network communications). The menu is located under Manage Communications.
2) Go to Settings
3) Go to Options
4) Go to Advanced Options
5) Go to SIM Card
6) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
7) Type: "mep2" (Hold ALT and press 2 to get the number 2) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
8) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

9) Once unlocked Turn All Connections ON.
10) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

OS6 or above instructions:
Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). With some blackberrys you may have to type mepd in capital letters (MEPD). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
6) Type: "mep2" (Hold ALT and press 2 to get the number 2) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

Blackberry Bold 9780

Note: No SIM is needed to unlock the phone.

Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

Unlocking instructions:
1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
6) Type: "mep2" (Hold ALT and press 2 to get the number 2) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

Blackberry Torch 9800

Note: No SIM is needed to unlock the phone.

Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

Unlocking instructions:
1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
6) Type: "mep2" (Hold ALT and press 2 to get the number 2) (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). You should get a "code accepted" message. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information. When you plan on using another carrier please make sure that you follow the instructions located in the first posting on this page.

Blackberry Curve 9360, 9380, Bold 9790, Torch 9810, 9850, 9860, Bold 9900, and 9930.

Before entering any codes in to the phone please turn off all Connections:

A. Scroll and select Manage Connections.
B. Select Turn All Connections OFF
C. Press Escape/Return to go back to the Home Screen
D. Follow the instuctions to unlock your phone
E. Once unlocked Turn All Connections ON

Unlocking intructions (2 methods):

METHOD 1:
1. Insert a SIM card from a DIFFERENT carrier (a non-accepted SIM card). The phone will ask for the MEP2 NETWORK UNLOCK CODE. Enter the 8 or 16 digit unlock code that we provided you. If you entered the code correctly you will be sent to the homescreen.

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

2) Once unlocked Turn All Connections ON.
3) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.

METHOD 2 (Note: No SIM is needed to unlock the phone.):
1) Go to Options
2) Go to Device
3) Go to Advanced System Settings
4) Go to SIM Card
5) Type "mepd" or HOLD ALT and Type "mepd" (please note that you will not see what you type on the screen). A new menu should drop down. If your phone is locked you will see "Active" or "Enabled" beside "Network".
6) HOLD ALT and Type: "mepe" OR for touchscreen only Blackberrys press "&%123" once, press and HOLD "&%123", type "mep", release the "&%123" key and type "2" (Please note that you will NOT see what you type on the screen). Note: On the right hand side of the prompt you will see "X left", where X is the number of tries you have left to enter the code. NEVER let this number go below 4. Once you get to 0 your phone will be hard-locked.
7) It will ask you for the unlock code. Enter the 8 or 16 digit unlock code we provided and then press enter to confirm (only enter the unlock code once!!!!). If you entered the code correctly you will be sent to the homescreen. Your phone is now unlocked!

*****If you get a "code error" please see the first question in our Questions and Answers section.*****

8) Once unlocked Turn All Connections ON.
9) Please reset your phone. You can do this in two ways: 1) remove the battery while the phone is on, insert SIM as desired and re-insert the battery. OR 2) You can press and hold ALT+RIGHT SHIFT+Backspace/Delete in that order.

Please note: If you plan on using your Blackberry with another carrier/network, please make sure your phone is compatible with the carrier/network you wish to transfer to. Please call the carrier or visit their website to find this information.